Procurement and Field Services
Integral solution adapted to your needs
IT Provisioning and Technical Support
Field Services
Through the Provisioning Services we manage, monitor and implement the work necessary for the maintenance of the user's workstation.
Our Field Services IT Support Services are assisted by specialist technicians who attend to any IT element related to the user, from the PC to smartphones, tablets, scanners, printers, and any other technological device that the Client has in their infrastructure.
Digital Business Model
Procurement and logistics
Our parts and logistics systems, through the interconnection of warehouse management, supply chains and distribution, facilitate the prompt availability of critical components to meet the needs of our customers anywhere and at any time.
Laboratories
We have our own laboratories distributed nationwide where we resolve 92% of our customers' incidents.
Field Services
We stand out for our technical capillarity and availability of our own technical resources distributed throughout the national territory.
Scope of our services
Laboratories
- Network of our own laboratories
- Mass layout
- Secure deletion of data
- Preventive revisions
Procurement and logistics
- Full traceability
- Labelling and inventory
- Inventory control
- Platform
- Secure warehousing
- Shipments to customer's premises
- Removal and conditioning for use or certified destruction
- De-installation and removal of old equipment
Field
Services
- Specialist IT technicians
- Wide Coverage
- Technical capillarity: Specialist field technicians distributed throughout the country and islands.
Our own laboratories and warehouses
We work with the leading manufacturers in the market
Field technicians distributed throughout the national territory
Adapted to the needs of the future
Technical capillarity
Benefits for your business
- 360 services
Services from start to finish, including the purchase of the asset, through the provision and deployment of the asset, providing on-site support, with our own staff, training, maintaining an integral management of the technological asset and with our own logistics and laboratories, and finally certifying the destruction of the retired asset. - Flexibility
We adapt to the needs of the Client, both in terms of functionality and volume. - Transparency and availability
Total traceability of the processes which translates into greater availability. - Commitment
Our models are designed and oriented towards evolution and continuous improvement, placing the user at the centre of the Solution. - Technical resources
We provide services with our own resources, not outsourced.
Our Services and Solutions
Get to know our 360º Services, supported by the latest Technologies, attending to the most critical needs and requirements of our Clients.